Our Lesson Policy
Additional costs
Your customized lesson program includes any additional time and costs incurred by the teacher(s) traveling to and from your chosen lesson location, e.g. metro/bus tickets. When our teachers give lessons at external locations around Paris they usually choose sites that are free to access (markets, museums, exhibitions, shops, cafes and gardens). You will be asked to pay any additional expenses such as coffee or museum entrance fees. Students’ expenses for the teacher should rarely exceed more than €5 for a beverage of the entry price of a site.
Teaching materials
Your teacher(s) will provide you with all the necessary lesson materials such as exercises and flash cards. However, we suggest bringing writing materials to take notes.
Scheduling your classes
You can schedule your lessons directly with your teacher. If you need to reschedule, it’s possible to do so without charge if you notify your teacher within 24hrs of the planned start time. You will be charged if the lesson is cancelled less than 24 hours in advance.
Leaving Paris
If you leave Paris before you’ve finished all your lessons, you can use them at another time within 12 months of your first lesson. Alternatively, you can take them online, via Skype or transfer them to a friend, colleague or family member.
Punctuality
If your teacher is delayed by public transport and arrives late for a lesson, the time lost will be added to the end of the lesson or to the following lesson. Our teachers will wait for you for 20 minutes from the scheduled start time. If you haven’t arrived within this time, the lesson will be cancelled and unfortunately cannot be refunded.
Payment
We ask you to pay 50% of the lesson fee when you book (before starting the lessons) and the remainder before the 4th lesson. If you’ve booked less than 5 lessons, we’ll ask you to pay in full when you book. Once you’ve made the deposit, we’ll reserve your teacher for you and you’ll receive a confirmation email. We’ll then get in touch very quickly to introduce you to your teacher and confirm your lesson schedule and location.
Please contact us to check availability, assess your French level, or answer any of your questions. Thank you!